We're looking for a Sr. Field Techician to work at BroadStar-connected communities in Wilmington and Jacksonville, NC. This is a full-time
position with opportunity for growth into management, reporting directly to the Director of Network Operations.
The ideal candidate will be responsible for activation/deactivation and demonstration of services to subscribers
as scheduled by Customer Service; response to trouble tickets and technical support requested by Network Operations Team; and the ongoing
maintenance and administration of onsite networks at your assigned properties. The Sr. Field Technician will also be responsible for
coordinating with Network Operations when special projects and/or service outages occur. Night and weekend work is required as needed.
Daily functions can include: Phone, Cable, Internet and Security Installation and Troubleshooting. Broadstar expects all technicians to be
at the customer's location at the scheduled appointment time.
Required Skills:
Time Management, Excellent Communication Skills, Team Player, After hours, on-call support, MS Windows Knowledge, Basic PC Networking, RF
& HeadEnd Expierence, Phone Installation / 66 & 110, Underground / Binders & Pairs
Desired Skills:
Advanced PC / Windows Networking Knowledge, Phone / Cable Underground Troubleshooting, Understanding of a Cable TV Head End,
Understanding of CAT5e & RG6
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